Sarah Laïd for City News
London's black cab is under threat.

London’s black cab is an iconic part of the city’s heritage, but its future remains increasingly uncertain.

The presence of ride-hailing services, like Uber and Bolt apps, offer a simplistic and user-friendly experience. Their competitive pricing structure and availability has changed the taxi profession indefinitely.

The sector’s rise has bypassed the traditional taxi market, contributing to a steady decline in taxi licenses.

A line graph comparing the number of licensed private hire vehicles and taxi driver licenses from 2005 to 2024. The blue line represents the total licensed private hire vehicles, which steadily increases from around 40,000 in 2005 to about 100,000 in 2024, with a sharp rise between 2013 and 2017, and fluctuations afterward. The red line represents the total taxi driver licenses, which remains relatively stable at around 20,000 until 2015, then declines gradually to just under 15,000 by 2024.
The amount of black cab drivers in London is declining, while private hire vehicles continue on a steady incline.

Benefits of Ride Hailing Apps

Ride-hailing apps benefit London because the convenience they offer is a higher level of accessibility. The ease of ordering transport with a few taps on your phone to have a driver pick you up within minutes has changed transportation forever.

Disadvantages of Ride Hailing Apps

While ride-hailing apps have benefited commuters, they have also impacted traditional taxi services, like the black cab.

Ride hailing companies, like Uber, Bolt and Lyft have come under scrutiny for their lack of internal regulation.

Whereas black cabbies and taxi companies answer to government regulatory bodies, ride-hailing apps are mostly exempt from those rules and regulations designed for commuter safety.

In May of 2024, almost eleven thousand London black cab drivers filled a class action lawsuit against Uber. The claimants believe Uber misled Transport for London about how the app worked to obtain licenses.

“The Knowledge”

“The Knowledge” refers to the test required for cab drivers, which app drivers don’t take. It’s a particularly challenging test of a driver’s understanding of the city’s roads, landmarks and routes.

I spoke to Noureddïne Laïd, a London black cab driver serving the city since 2015.

Getting a black cab license and passing the knowledge, this is a very difficult exam. For me personally it took 5 years. I have also known many people who tried many times but were unable to pass

Noureddïne Laïd

The number of people who started “The Knowledge” dropped by 95% since 2010.

The struggle for the taxi industry results from less people taking ‘the knowledge’ while the current taxi driver population ages.

“the percentage of taxi drivers who are between 60 and 68 years of age has gradually increased from, approximately 11% of all taxi drivers in 2007 to 35% in 2017” 

Directorate General of Highways

The cost of a license, maintaining and operating a taxi, and an irregular work structure discourages the younger generation from entering the black cab profession.

Environmental Regulations

London’s strict environmental regulations have had a significant impact on black taxis. Forcing older cabs off the road due to emission standards and causing costly upgrades for many drivers.

Since 2018, all taxis licensed in London must be zero-emission capable (ZEC) capable.  The high costs of updated vehicles to comply creates a financial burden for many cabbies.The same does not apply to ride hailing apps.

The decline of black drivers in London can also be associated with government regulations on taxi age limits. Once a taxi reaches its twelve year age limit, it forces many older drivers to consider retirement or search for alternatives options towards funding their livelihood.

Impact

For those with mobility issues, the decline in Londons black cab is concerning. With disabled individuals relying heavily on black cabs.

Happy young disabled man in a wheelchair, in Exmouth Market.

“If black cabs disappear or several decrease in number, that would definitely impede my freedom to get around the city”

Charlie Williams

As of 2020, all black cabs are required to be wheelchair accessible and drivers are required to help passengers enter and exit the vehicle. Taxi drivers who fail to comply may be fined up to £1,000. The same cannot be said of ride hailing apps.

While London’s black cabs remain a cherished part of the city’s culture, their survival is at a crossroads. If the industry can innovate – whether through technology or electric vehicles – there is hope for black  cabs to remain a key part of London’s transportation network.

Without adaptation, it could indeed be the end of the road for this historic symbol.